Human Capital Resources and Concepts

(ON CALL) Identification Office Receptionist

Houston, TX
Full Time
Experienced

We are seeking a ON CALL Identification Office Receptionist to join our team. This role involves providing essential support services, and reception duties for a government facility. To be considered for this position, you must meet the following requirements:

  • Must be a citizen of the United States of America.
  • At least 21 years of age.
  • Possess, at a minimum, a high school diploma or GED equivalency certificate.
  • Fluent and clear English language speaking skills.
  • Ability to obtain a Favorable Adjudication from EPA at Tier 2/MBI level (cost borne by the government).
  • Proficient in reading and comprehending the English language and composing coherent written communications with proper grammar, spelling, and sentence structure.
  • Capable of operating government-provided computer equipment.
  • Willingness to comply with a no-personal-cell-phone policy during work hours.
  • Experience in operating copier/printer machines, familiarity with software like Microsoft Word, MS Excel, Adobe Acrobat, and more.
  • Ability to operate personal computers, including sending and receiving official emails, conducting research, and using standard Microsoft Office and Windows software.
  • Proficiency in using telephone and voicemail systems.
  • Must have at least 2 years of experience in badging-related administrative roles or similar environments.
  • Previous hands-on administrative experience with knowledge of facility operations.

Responsibilities:

As the Identification Office Supervisor you will be responsible for the following tasks:

  • Conducting visitor and vendor escorting, and occasionally hand-carrying temporary access badges to special visitors, as authorized.
  • Managing office and drawer requests to unlock, following established procedures.
  • Providing Identification Issuance (Badging) Support Services personnel during scheduled hours.
  • Responding to e-mail and telephone requests within 24 hours.
  • Clearly identifying as an EPA Contractor when answering the telephone and preparing/responding to email messages.
  • Following property and facility management online internet web portals for access control.
  • Assisting with receptionist duties, including unlocking and locking doors, visitor management, and more.

Additional Information:

This position requires attention to detail, strong communication skills, and the ability to follow established procedures. You will work closely with government personnel and ensure the security and efficiency of identification and access control systems.

If you meet the above requirements and are interested in this important role, please submit your resume  to [email protected]. Include "Identification Office Receptionist Application" in the subject line. We look forward to considering your application.

Note: The specific work hours and location may vary based on the assigned facility, as detailed in the job posting.

Human Capital Resources and Concepts Inc. (HCRC) is a consulting firm that specializes in resource management capabilities that are utilized in all federal organizations. Our consultants have in-depth training and work experience in Department of Defense and other federal entities which includes the Intelligence Community. We have subject matter experts in all source analysis, mission support services, and information technology. Our services are structured to address everything from major strategic issues to more basic problems effecting everyday business practices. No matter the requirement it is our commitment to deliver objective, informed, and actionable plans to assist your organization.

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